Is your DaVinci Vaporizer out of warranty? To continue to provide exceptional service to our customers, DaVinci offers an extended 6 MONTH warranty service for DaVinci Vaporizer units.
More About the DaVinci Vaporizer Extended Warranty
- Out of warranty units needing repairs
- Units not covered by the original manufacturer warranty
- Units needing the batteries replaced
What Is Covered?
- Battery replacement
- Parts covered by the original manufacturer warranty
- Internal circuitry and software replacement
- External hardware
What Isn't Covered?
- Damage due to malicious intent or neglect
- Glass and accessories
- Cosmetic Damage
- Liquid damage
After your purchase, simply contact our Customer Service Department with your order number via Email or calling Toll-Free to 1-800-336-7224. Our friendly representatives will issue an RMA number and provide return instructions.
Please review the guidelines for returning your vaporizer at www.davincivaporizer.com/returns. Failure to adhere to these guidelines will result in the package being returned to sender.
Once received, our engineers will inspect and either repair or replace the vaporizer unit within 14 business days and ship it back to the return address provided.
Important: No Refunds on Extended Warranty Purchases
DaVinci Vaporizer Extended Warranty Reviews
keeping the classic unit clean
My sister in-law used it for 8 months and did not know to keep it clean. She then broke the mouthpiece off to try to clean it as it was clogged. The new one you sent(thanks very much) will be kept clean. I got her isopropyl alcohol and pipe cleaners and told her to put a very little smear of vasoline on the threads. Clean it regularly. I think your manual should have a section on cleaning.
Recently i decided to purchase a extended the original warranty had already expired. So i decided to get extra coverage for my da vinci. Im glad i did because a few days later my da vinci died..Long short i call the warranty department and got a Rma # then i shipped my da vinci . This was Tuesday of last week my da vinci will arrive back before this friday..Thanks you guys great customer service you and were very professional